RED BULL RACING FACTORY EXPERIENCES
TERMS AND CONDITIONS
These Terms and Conditions will apply to any Red Bull Racing Factory Experience tickets (each a “Ticket”) purchased on the Eventbrite platform to be held at Red Bull Racing’s (“we” or “us”) UK headquarters in Milton Keynes (the “Factory”). By purchasing a Ticket, you hereby agree to these Terms and Conditions, and you and any person on whose behalf you are purchasing a Ticket will be deemed to have accepted these Terms and Conditions.
1. YOUR RESPONSIBILITIES
1.1 You hereby agree:
1.1.1 not to carry out any activity whilst in the Factory which is damaging, dangerous, offensive, illegal or immoral;
1.1.2 to comply with all instructions given to you by us during the Factory Experience; and
1.1.3 to abide by the Red Bull Racing safety & well-being policies in place on site.
2. OUR RIGHT’S AND OBLIGATIONS
2.1 Save as otherwise set out in these Terms and Conditions, no variation to these Terms and Conditions shall be binding unless agreed in writing by us.
2.2 We reserve the right to amend these Terms and Conditions from time to time and will notify you of any such changes.
2.3 We shall have the right to prevent access or remove you from the Factory if:
2.3.1 you act in a way which in the reasonable opinion of us (in our absolute discretion) is unacceptable or reasonably likely to cause damage or injury to either you or any other visitor or to any of our staff (including but not limited to drunken, harmful, offensive, threatening, disrespectful or violent behaviour);
2.3.2 you are directly or indirectly associated with any of our Formula One competitors; and
2.3.3 you are in breach of any of these Terms and Conditions without any liability to you by way of compensation (including but not limited to travel and accommodation), refund, re-admission or otherwise.
2.4 Due to our operational needs of participating in such a fast moving, competitive sport, we may be required to act on short notice (e.g. for manufacturing and / or health and safety reasons) and shall be entitled to:
2.4.1 repair, replace and modernise any part of the Factory Experience and from time to time take such other steps in relation to the Factory as we consider necessary;
2.4.2 change the contents of the Factory Experience without notice to you where such changes are required for operational purposes; and
2.4.3 close parts of the Factory Experience without notice to you for the purposes of performing 2.4.1 and 2.4.2 without liability to you by way of compensation (including but not limited to travel and accommodation), refund, re-admission or otherwise. As such we cannot guarantee that all advertised elements to the Factory Experience will be available.
3. TICKET LIMITATIONS
3.1 We reserve the right not to admit any person who is either directly or indirectly associated with any of our Formula One competitors to a Red Bull Racing Factory Experience.
3.2 Any child under the age of 7 (seven) years of age is not permitted to attend and partake in the Red Bull Racing Factory Tour.
3.3 Any person under the age of 16 (sixteen) years must be accompanied and supervised by an adult Ticket holder at all times.
3.4 Tickets may not be used for any competition, prize draw, and consumer or trade promotion or similar. Any Ticket re-sold or transferred in such a manner will become void and the holder may be refused admission or ejected from the factory.
3.5 You acknowledge that the Red Bull Racing Factory Experience does not include any travel or accommodation and such arrangements must be booked independently of the Ticket.
4.1 We reserve the right to cancel any Red Bull Racing Factory Experience at any time. In such circumstances we shall endeavour to provide notice to you (if reasonably possible and contact details are available) of such cancellation and you shall be entitled to accept either an alternate date to attend a Red Bull Racing Factory Experience of the same value or to receive a refund. No further compensation shall be payable by us.
4.2 A cancellation charge of 100% of the Ticket fee shall apply for any cancellation by you.
5.1 Both parties acknowledge the ongoing COVID-19 crisis in the UK and accept their obligation to comply with any official guidance from UK Government. The parties agree to communicate without delay any issues they may have in performing their obligations hereunder. You acknowledge that COVID-19 or any other health related matter pertaining to a pandemic or epidemic may require us to take one or more of the following measures for the safety of our staff and the safety of guests attending the Factory Experience to which this booking relates:
5.1.1 impose maximum guest numbers on Factory Experiences;
5.1.2 impose specific requirements regarding personal protective equipment such as the wearing of face coverings; and
5.1.3 request all guests to abide by the Red Bull Racing safety & well-being policies in place from time to time when on site.
5.2 If we decide to close our venue to visitors or reduce the maximum guest numbers on Factory Experiences below your minimum requirements, we may offer you an alternative date for the Factory Experience but if that cannot be agreed the booking will be deemed cancelled and your payment will be returned in full.
5.3 If you are unable to attend because of infections or bona fide travel restrictions, then we will offer you a postponement of the Factory Experience, or agree to cancel the booking and return your payment in full.
5.4 In the event we cancel a Red Bull Racing Factory Experience on the day in connection with clause 4 and/or clause 5 we shall endeavour to contact you (if reasonably possible and contact details are available) and you shall be entitled to accept either an alternate date to attend a Red Bull Racing Factory Experience of the same value or to receive a refund. No further compensation shall be payable by us.
5.5 You shall be responsible for any and all charges that you may incur in connection with this clause 5 and any costs associated with the purchase of any personal protective equipment where required.
6. EVENTS OUTSIDE OUR CONTROL
Save as otherwise set out within these Terms and Conditions, in the event that we are unable to provide the Factory Experience in relation to the Tickets purchased on Eventbrite we shall not be liable to you if such failure to provide is due to an event outside our control, such as, without being limited to, Acts of God, fires, floods, weather, epidemics, war, motor racing accidents, cancellation of an event by the relevant governing body or other cause(s) beyond our reasonable control, not reasonably foreseeable and not caused by our acts or omissions.
7.1 You shall be liable for all costs, losses and liabilities incurred by us as a result of any damage to the Factory or any item contained in the Factory caused by you and / or any actions by you.
7.2 Our total aggregate liability to you for any cause of action arising out of or in connection with the Factory Experience (whether for breach of the Terms and Conditions, strict liability, tort (including negligence), misrepresentation or otherwise) shall not exceed the price paid by you for the Ticket on Eventbrite. We shall have no liability whatsoever for any indirect, special, consequential or exemplary loss or damage incurred by you (including but not limited to any travel and accommodation costs) arising out of or in connection with the booking or group booking or the cancellation of the booking or group booking by us pursuant to clause 6, whether or not we knew or should have known of the possibility of such loss or damage.
8. OTHER IMPORTANT TERMS
8.1 By purchasing a Ticket on Eventbrite you will have deemed to have consented to the use by us (and any third party approved by us) for the purposes of or in connection with any publication, exhibition or broadcast (including any advertising or promotional literature, campaign or material) in any media worldwide, of any still or moving image taken during the Red Bull Racing Factory Experience where such images includes any image of you and you have waived such personality rights to the extent necessary to permit such use.
8.2 Any personal data processed by Red Bull Racing Ltd will be processed in accordance with Red Bull Racing Ltd Privacy Notice which is available upon request.
8.3 No term of these Terms & Conditions shall be enforceable under the Contracts (Rights of Third Parties) Act 1999 by a third party.
8.4 In the event that any provision in these Terms and Conditions shall for any reason be held by any judicial determination to be invalid or unenforceable, portions hereof shall continue to be in full force and effect and the parties shall use their reasonable endeavours to negotiate a substitute provision for the provision of these Terms and Conditions held to be invalid or unenforceable as aforesaid to reflect the purpose or intent (as closely as may be possible) for such provision.
8.5 These Terms and Conditions do not and shall not affect your statutory rights as a consumer.
8.6 These Terms and Conditions shall be governed by and construed in accordance with the laws of England and each of the parties hereby agrees to submit to the exclusive jurisdiction of the English Courts as regards any claim or matter or dispute arising from or in connection with these Terms.